Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with TMB SANITARY STORE. We are committed to delivering your orders safely and efficiently throughout Pakistan.

  1. SHIPPING COVERAGE

We currently deliver products across Pakistan through trusted courier and cargo services.

  1. ORDER PROCESSING
  • Orders are typically processed within 1-2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Processing times may vary during sales, promotions, or high-demand periods.
  1. DELIVERY TIMES

Estimated delivery times are:

  • Karachi: 1-3 business days
  • Major Cities: 2-5 business days
  • Remote Areas: 3-7 business days

Please note that delivery times are estimates and may be affected by weather conditions, public holidays, courier delays, or other unforeseen circumstances.

  1. SHIPPING CHARGES

Shipping charges are calculated based on the order size, weight, and delivery location. Any applicable shipping charges will be displayed during checkout before payment confirmation.

  1. ORDER TRACKING

Once your order has been dispatched, you may receive tracking information through SMS, WhatsApp, email, or phone call, where available.

  1. DELIVERY ATTEMPTS

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect address information or customer unavailability, additional shipping charges may apply for re-delivery.

  1. ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information. TMB SANITARY STORE is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

  1. DAMAGED OR MISSING ITEMS

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order.

Please provide:

  • Order number
  • Product details
  • Photographs of damaged items (if applicable)
  1. ORDER DELAYS

While we strive to deliver orders within the estimated timeframe, TMB SANITARY STORE shall not be liable for delays caused by courier services, weather conditions, strikes, government restrictions, or other circumstances beyond our control.

  1. CONTACT US

For shipping-related inquiries, please contact:

TMB SANITARY STORE

Email: tmbsanitarystore@gmail.com

Phone: 03035253399

Address: Gulbahar No. 1, Main Sanitary Market, Dispensary Gali, Karachi, Pakistan